LANSING - When calling 911 in the event of an emergency, it is important to understand what specific information the dispatcher is looking for.

Explaining the situation is a good place to start. Calmly and clearly let the dispatcher know what has happened and to whom. Be prepared to answer a series of questions from the dispatcher. He or she will want to know the location of the emergency, the phone number you are calling from, the nature of the emergency, and any other details you can provide.

Staying calm and providing accurate information will let you get the help you need quickly.